Two Factor Authentication is an extra layer of security preventing unauthorized access to a user’s account. You'll need an authenticator app such as Google Authenticator. During set up, there will be ten back up codes offered. These are very important and should be copied and stored securely!
How Does It Work?
A user will know a password and will have an authenticator. The authenticator is synchronized with a server and the server and the authenticator will produce a six digit code every 60 seconds. If the server and the authenticator app are synchronized, then the codes will be identical. That six digit code is applied after a correct password is input when accessing the user’s account.
I lost my authenticator!
If you have one of the backup codes, you can use this to recover the account. If not, please contact your organizational administrator or Silent Circle Support.