I keep getting the message "no outbound calling" it says my account is restricted?

I keep getting the message "no outbound calling" it says my account is restricted?

  

This indicates that:

  • your calling plan is either suspended due to account balance issues, (see here), OR
  • there is no plan in place at all OR 
  • your plan is strictly Silent Phone only which does not allow outbound calling. 

To resolve this error, most users will only have to login at silentcircle.com, add credits to the credit balance and enable silent phone and services should be fully restored. Other users who are strictly on Silent Phone which is a grandfathhered plan, will need to upgrade to a Monthly Subscription Plan.

Finally, there are cases where more exotic locales may return this error. For example, not every country in Africa will allow our product to be used due to high costs of access for those systems. In this case, see this article.