How do I change my username?

 Unfortunately, the username is the only detail in your profile that cannot be changed.

To change your username:

Create a new account. Once you have a new account created, submit a support ticket and include the following details;

  • the old username
  • the new username
  • the last four digits of the registered credit card for verification of the accounts

With that information, the Support Team will be happy to assist you and we can transfer all pertinent details to the new account including account/minute balances, expiry dates and phone numbers and email addresses.

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  • 26-Jun-2017