Support Center

Where’s my One Year Subscription?

Last Updated: Apr 13, 2017 01:35PM UTC
If you purchased a North American version of the BlackPhone2 directly through Silent Circle, you may have received a one year promotion for services that includes one year of SilentWorld100. This allows 100 minutes of outside calling per month to non-silent circle contacts. That promotion will have been “provisioned” directly on the handset itself prior to shipping.
How to apply the promotion to your account:

To apply this promotion to your account, the account must be created on the handset during set up. When prompted to login to Silent Circle, select “create new account”. Provide a username (must be all lower case characters and no special characters so email addresses are not allowed), create a password and provide a valid email. Once this new account is created, the handset will then “hand off” the promotional code to the newly created account. Once this has been completed and set up has been finished, the user can then check the account details by either logging in to Silent Phone on the handset or by logging in at
If you have any issues or errors, please submit a trouble ticket to our Support team.
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