Support Center

What is "Abnormal cell id" notification in Security Center?

Last Updated: Jan 05, 2017 08:56AM UTC
“Abnormal cell id” means the mobile cell tower the user is connected to presents an unusual behavior or nonstandard configuration. This *may* indicate attempts to monitor cellular phones in this location (although it does not necessary mean they are being monitored, this is just a preventive alert).  If the user is concerned about this possibility, our recommendation would be to enter in airplane mode until he leaves the area.

 
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