Support Center

How do I initiate a conference call?

Last Updated: May 24, 2016 01:45PM UTC
You can setup a conference call between multiple users by following these steps:

Blackphone / Android:
1. Call one of the contacts you wish to have a conference call with.
2. While the first call is on-going, tap the 'Add Call' button and dial the username of the other person you wish to add to your conference call.



3. Once the call with the second person has been established, use the 'Call Manager' button to access your active calls. Initially all calls will be private calls: you can speak to one person at a time. Tap and hold one of the individual calls, drag it to the 'Conference' space and drop it there. Repeat this for each call until all of them are in the 'Conference' space.

   

4. Once calls are in the 'Conference' space all participants can hear each other. You can pull individual calls out of the conference by taping and holding on the individual call icon and dragging it back to the 'Private' space. Whichever call is highlighted is the one you will be communicating with, the other calls will be automatically placed on hold and won't hear you. You can end an individual call by tapping on the red phone icon.

 

iOS:
1. Call one of the contacts you wish to have a conference call with.
2. While the first call is on-going, tap “Add Call” and dial the username of the other person(s) you wish to add to your conference call. While the additional call is being connected the original call will be put on hold.


 

3. Once the additional call has been connected, using the “Call Manager” button, access your active calls, tap and hold the right side of the contact you want to bridge into a conference until it becomes highlighted, and drag it from the “Private” list to the “Conference” list. Do this for until all calls are in the Conference space. All participants can hear each other at this point. 

   

4. You can pull individual conversations out of the Conference space to have one-to-one conversations with that user only.

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